We make it easy to bank with us – either at our branches, over the phone, or using your ATM
card.

We believe banking should be whatever's most convenient for you - from the personal service you receive at our branches, to the quick and convenient phone banking options.

Here are the different ways you can bank with us:

Visit a branch

We're always pleased to see our members - just call in to your nearest branch of Aotearoa Credit Union.

Click here to find a branch near you.

AccessCard

Your AccessCard is one of the country's most widely accepted ATM/EFTPOS cards. It lets you buy goods or services, and withdraw cash, from your Aotearoa Credit Union account. You can use it anywhere in New Zealand, 24 hours a day, 7 days a week.

You can also use your card overseas, anywhere you see the Maestro sign.

To get your AccessCard, just call into your nearest branch of Aotearoa Credit Union.

Note: If your AccessCard is lost or stolen, or has been used without your permission, you must tell us straight away. Contact your local branch, or call the

AccessCard Hotline on 0800 800 147.

AccessDebit MasterCard®

Lets you access your money in more ways than ever before

The AccessDebit MasterCard is the ultimate in convenience - it works just like an EFTPOS card, using money from your everyday account, but you can also use it in places you would normally need a credit card - like online, over the phone or overseas.

In fact, you can use your AccessDebit MasterCard at over 34 million retailers, and over 1.9 million ATMs, in over 210 countries, making it the only card you'll ever need, at home or abroad.

Click here to read more

AccessDebit MasterCard® - Lets you access your money in more ways than ever before
The AccessDebit MasterCard is the ultimate in convenience - it works just like an EFTPOS card, using money from your everyday account, but you can also use it in places you would normally need a credit card - like online, over the phone or overseas.

AccessTeller

This is our 24/7 telephone banking service.

Call us on (09) 277 8244 in Auckland.

Or call toll-free on 0800 240 200 nationwide (from landline only)

Phone us to:

    Get live balances
    Hear a record of recent transactions
    Transfer money between your ACU accounts (with some exceptions, see below*)

All you need is:

    A touchtone phone
    Your member number
    Your access code

* AccessTeller allows you to transfer money into (but not out of) your Loan Provider, Loan and Christmas Accounts
AccessText

When you're on the go, AccessText lets you check your account balances or transfer funds from your cellphone. Contact us to get set up.